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Location & Hours

5100 Kings Plaza
Brooklyn, NY 11234
(718) 253-6842
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Mon - Fri: 10:00am - 9:30pm
Sat: 10:00am - 10:00pm, Sun: 11:00am - 8:00pm
Anchor Store hours may vary.
Holiday Hours

Guest Services

We're Here to Serve You!


In addition to a wonderful selection of stores and restaurants, you will find amenities and services to make your visit a pleasure.

Guest Services:
Located on the Lower Level, by the glass elevator

Hours of Operation:
Monday through Friday 10am - 9:30pm
Saturday 10am - 10pm
Sunday11am - 8pm

Guest Services Provides Assistance With:
  • General Mall Information
  • Security Assistance
  • Over 50 gift card brands including Mall Visa® Gift Cards

  • Mall Employment Information
  • Public Transportation Information
  • Kings Plaza Kids Club Registration


Over 50 gift card brands including Mall Visa® Gift Cards.

Available in any denomination between $20 and $500. Purchase fees apply for Mall Visa® Gift Cards only.
Click here for more details.

For Corporate gift card purchase order in person, over the phone at (203)743-3247 or pre-order online at

We’re ready to make our Corporate Gift Card Clients’ work day a little easier!
We can now come to your workplace to process your gift card order.
24-hour notice requested.


Security assistance is available 24 hours a day. Call 718-253-6921 or visit the Security Office on the Upper Level by the parking garage entrance/exit #4/6.

What can Mall Security do for you?
Kings Plaza security is committed to making your shopping experience the best it can be. Contact security for assistance if you:

  • Locked your keys in your car. We can assist you with numbers for locksmiths.
  • Need assistance getting packages to your car.
  • Forgot where you parked.
  • Want an escort to your car.
  • Need complimentary wheelchairs.
  • Need Lost & Found services.

Our friendly security staff will be happy to assist you in whatever way they can.

Mall Walkers

A walk through the mall may do more good than you ever imagined. Walking is one of the best workout choices for all around health and fitness. Mall walking offers the same health benefits as walking outdoors, without the heat and humidity of summer or the cold and snow of winter.

Did you know...

Walking is one of the best workout choices for all around health and fitness.

  • A 150 lb. person can burn up to 350 calories walking briskly for one hour at 4mph.
  • Walking can lower blood pressure and help raise levels of high density lipoprotein (HDL) - the "good" Cholesterol.
  • Walking can strengthen bones and help prevent osteoporosis.
  • Walking can lower blood sugar and insulin levels, reducing the risk of diabetes.

Management Office:

Located inside the Level 1, Flatbush Avenue, parking garage entrance
Hours of Operation: Monday - Friday - 8:30 a.m. - 5:30 p.m.